RSS Feeds
Splendour In The Grass Organisers Learn An Important Lesson - MySpace Friends Can Quickly Turn On You.
Posted by Jess McGuire at 12:18 PM on May 14, 2007
The organisers of festival Splendour In The Grass will no doubt be hearing quite a bit from disgruntled punters after music lovers were forced to deal with wardrobe malfunction after malfunction when tickets went on sale this morning.
Many frustrated users of the OzTix system put in place by festival organisers have now chosen to vent their anger at missing out on camping tickets due to being forced to purchase tickets through a website unable to handle the demand on Splendour In The Grass' MySpace page. God love 'em.
Splendour you sure know how to piss off someone's day.
Super Super Crap!!
Marcia Brady is really mad about missing out on tickets.
this is the queerest thing ever created by man kind...
Well, probably not. Perhaps the double-ended sex toy that managed to vibrate and play Kylie's Step Back In Time we saw on eBay once would have more of a right to the Queerest Thing Ever Created By Man Kind title, but we get the point.
splendour you fucking suck!! But finally via. phone and a human interaction we got tiks!!! Get a new fucking ticketing system and release more camping tickets!!!!!!!!
That's them done told.
this is reeeeeeeeeeeeeeeeeeeeeeeeeeeefucking diculous. like seriously i was at the front and HELLO THERE COOKIES YOU SAY? and now i cannot get past the coundown.
People are clearly beginning to lose their minds.
This is total bullshit! I got into the actual buying process but then the site was so shitty and slow that it kept screwing up and the reservation timed out! Now I cannot get camping tickets and there is a chance I will just not go. You SUCK Splendour.
BUT YOU'RE MYSPAZZ FRIENDS, YOU CANNOT JUST TURN ON THEM LIKE THAT! No wait, we suppose you can. Carry on.
do you know what I love?
virtual waiting rooms.
oh yeah.
just can't get enough.
and red numbers that counts down from 60.
I think I might set one up in my bedroom, just so I can look at it 24 hours a day.
why oh why is this so long and painful?
We're sensing sarcasm there.
Comments
msy
Posted May 14, 2007 2:35 PM
splendour stuff it up every year. who creates a ticket queueing system that people can bypass just by knowing the right URL? i wasted four hours in there this morning and gave up in the end.
Cat
Posted May 14, 2007 3:47 PM
six hours of my life wasted on grey stick men and lasses. I AM SO PISSED OFF RIGHT NOW. I hate everyone who waltzed on for ten minutes, no hassle and got a ticket. You do not know real pain.
Josh
Posted May 14, 2007 10:30 PM
I went to work early to be on the computer at 8:30 , thinking it was the best chance to get tiks... clicked thru the waiting room till about 8:55 and went into the queue.
Page fucked up and told me something about "cookies". Took me to "waiting room". Had no idea how to fix "problem with my computer" so rang friend i was going with to have a go on home computer......
I went back to "waiting room" for the next 2 1/2 hours. While this was happening, My friend clicked thru "waiting room" for half an hour and entered queue (I was still in waiting room and had had been longer than her ???)
I'm sure most peoples frustraion came from being accused of doing the wrong thing... IE: "Refreshing" "Cookies" and "Leaving Browser" when in fact most people were doing exactly as told... These people deserve 6 hours pay in compensation, even at award rate.....
My friend progressed "back and forth" till the LAST person at which point she "refreshed her browser" and got relegated. Finally it worked and I managed to grab tickets just before sell out...( 2pm )
How this is a fair system is beyond me... Why people moved out of waiting room appeared to be at random..... Those that followed instructions from well before sale time deserved tickets.....
At least with Falls tickets if you miss out on tickets you know that the people physically in front of you had waited longer and therefore should get tickets....
Why were there no queues on the phone? I also tried probably about 500 times and never got anything but a dial tone....
I accept that there is more demand than supply so therefore there was always going to be disappointed people, but the problems encountered didnt justify the right people getting tickets...
A DISGRACE, I was lucky enough to get the tix i was after and thought I deserved from trying for 5 hours,
This system was absolute HORSE SHIT, i encourage all who missed out to vent their frustration.
andrew
Posted May 15, 2007 12:13 AM
so i guess your pissed off with me then, CAUSE IM GOING TO SPLENDOUR!!!! WOOOOOOOOOOT
L
Posted May 17, 2007 5:43 PM
I'm so pissed about it. My mum had to do it at work because I had exams at school and she was there from 8:30 in that bloody waiting room, watching the countdown, trying to get me and my friends tickets until I got down town around 1-ish and took over, while mum hopped on another computer to do some work and just out of interest checked what would happen if she tried to get through on that computer...and got straight into the queue.
How is that a fair system? The other computer had been on that waiting room since 8:30, this computer went straight on the website around 1:30 or something and got straight through.
But I'm even more annoyed because after all that missed work for my mum, my inability to concentrate in exams and as a result I played my piano piece pretty badly, we STILL DIDN'T GET TICKETS!!!
Worst system ever. Last year my mum got them first go when she tried at 3 in the arvo. This year...6 hours of trying and nothing. I feel so screwed over.
It's just not fair.